Privacy Policy

Last updated: November 9, 2026

mobusoul sells dialogue datasets for game NPCs. This policy explains what we collect, why, and the choices you have. It covers the website at mobusoul.com and our store.

Who we are

mobusoul is run by Jian Lin, an individual business ("we"). Our postal address and phone number are provided without delay on request to hello@mobusoul.com.

What we collect

• Account details — the email address you sign in with. We use one-time email codes, so we never store passwords.
• Order details — which packs you bought, the order number, amount and currency. Card data never reaches our servers; payments are handled by our payment provider.
• Basic logs — IP address, browser type and pages visited, kept for security and to keep the store running.
• Bot-protection signals — when you request a sign-in code, a bot-protection check (Cloudflare Turnstile) reads technical information about your browser and device to tell people from bots.

Cookies and local storage

We don't use advertising or cross-site tracking cookies. When you sign in, your session tokens are kept in your browser's local storage so you stay signed in; signing out removes them. The bot-protection check may set its own strictly necessary data.

How we use it

To deliver and update your datasets, process payments and refunds, send service emails such as sign-in codes and download links, prevent abuse, and improve the site. We don't sell your data, and we don't use it to train models.

Service providers

We share data only with the providers we need to run the store — payment processing, hosting, bot protection and email delivery — and only as far as needed. We may disclose information when the law requires it.

Where your data is stored

• Account and order records — stored in a data center in Australia. Australia protects personal information under the Privacy Act 1988 and the Australian Privacy Principles.
• Logs, including IP addresses — stored in a data center in Japan.
• Payment information — processed by our payment provider in the United States. The US has no single federal privacy law; personal information is protected by sector-specific federal laws and state laws such as the California Consumer Privacy Act.

Wherever data is stored, our providers handle it under contracts that require appropriate security, and we use it only for the purposes above.

Retention

We keep account and order records while your account is active and for as long as tax and accounting rules require. Logs are kept only as long as needed for security and operations, and then deleted.

Your choices

You can ask us to access, correct, export or delete your personal data, to stop using it, and to tell you how it is handled. Email hello@mobusoul.com and we'll respond without undue delay.

Changes

We may update this policy; the date above will change when we do.

Contact

Questions about privacy? Write to hello@mobusoul.com.